Privacy policy.

Effective Date: Jul/01/2025
Last Updated: Jul/01/2025

At Lustro, your privacy matters. We are committed to safeguarding the personal information you share with us and to being transparent about how we collect, use, and protect that information. This Privacy Policy outlines our practices regarding your data when you visit our website, communicate with us, or use our services.

1. Information We Collect

We collect personal information only when you voluntarily provide it. This may include:

  • Name and contact details – such as your full name, email address, and phone number.

  • Aircraft-related information – including type, size, condition, and service history- is required if you request a quote or schedule a service.

  • Service preferences – any special requests or instructions you submit related to our services.

  • Billing and payment information – necessary for processing transactions when you engage our services.

We collect this information through online forms, email communications, phone calls, and in-person meetings.

2. How We Use Your Information

We use your personal information solely to provide the best experience and fulfill your requests. Specifically, we use your information to:

  • Communicate with you regarding quotes, appointments, service updates, and follow-up support.

  • Carry out requested services with a high degree of accuracy and personalization.

  • Process payments and provide receipts or invoices.

  • Improve customer service and internal processes.

We do not use your data for profiling, tracking, or any third-party marketing.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

Your information will only be shared with trusted third parties strictly when necessary to complete a transaction — such as secure payment processors or financial institutions — and only to the extent required to fulfill that transaction.

All such third parties are contractually obligated to handle your data confidentially and in compliance with applicable data protection laws.

4. Data Retention

We retain your personal information only as long as necessary to:

  • Provide ongoing service and support,

  • Comply with legal and financial obligations (e.g., record-keeping and audits), and

  • Resolve disputes or enforce agreements.

Once the information is no longer required for these purposes, it will be securely deleted or anonymized.

5. Your Rights

You have the right to:

  • Request access to your data.

  • Request corrections if any information is inaccurate or outdated.

  • Withdraw consent for non-essential communications (such as follow-ups or reminders).

  • Request the deletion of your data, unless legal obligations prevent us from doing so.

To exercise these rights, please email: info@lustroaviation.com

6. Data Protection & Security

We implement appropriate physical, digital, and organizational security measures to protect your personal information against loss, unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page with the "Last Updated" date at the top.

8. Contact

If you have any questions or concerns about this policy or how we handle your data, please get in touch with us:


Email: info@lustroaviation.com
Website: www.lustroaviation.com